| shipping policies and transit times... |
Thank you for shopping with Australian Catalogue Company!
In-stock merchandise will be shipped within two business days. If you place your order before 2:00 PM (EST), you can expedite for rush delivery by phone at 1.800.808.0938. We make every effort to ship your order as soon as possible! Please make sure that you have included the correct ZIP CODE, TELEPHONE NUMBER and SIZE (if applicable) for your order. |
Below you will find a key of estimated service times from our warehouse in Atlanta. To be on the safe side, add one business day to these times.
Due to carrier volumes and other variables, we cannot guarantee your delivery by a specific date or time. Please contact us by phone for express charges and more information on carrier transit times.
| To calculate the carrier's service time, exclude the day the product shipped and any weekend days or holidays. |
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Nxt Day Service |
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4 Day Service |
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2 Day Service |
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5 Day Service |
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3 Day Service
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6 Day Service |
If you have not received your order within the estimated time frame, please contact us we'll track it down for you and let you know!
Certain Items are Subject to Surcharges
Items such as soft drinks, which are much denser and heavier than other items, will incur shipping surcharges. The amount per order will depend upon your location in relation to Atlanta. We will be happy to estimate these in advance if you contact us either by phone or email. Other items may be subject to a dimensional weight by the carrier. AussieCatalog.com reserves the right to pass along these additional charges to you, the customer. If you have any questions about a particular item, please feel free to ask us prior to your purchase at 1-800-808-0938.
HOT WEATHER!!!
Our shipping rates are a bit higher.
In the hot weather months, we will pack all orders that contain chocolate with ice packs.
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shipment methods...
We currently use both UPS and Parcel Post for shipments inside the US. We are constantly working to negotiate competitive rates and improved service, so our carrier(s) may change from time to time. While we will continue to make every effort to keep delivery charges low and maintain good service, rates are subject to change without notice. |
gift orders or split shipments...
We will be happy to handle your gift order. Quite simply, we handle them as a separate order so there will be a second charge shown on your card statement if you are purchasing by credit card. Standard shipping charges apply for each delivery address. |
international shipments...
We currently accept international orders (with credit card payments only). UPS and Parcel Post will normally deliver either directly or with a business partner to most international destinations. If you are aware of special delivery circumstances for your area, please let us know since a c t u a l shipping charges are applied to these orders. We will be happy to use your courier of choice. If you do not specify a carrier, we will choose one for you. As always, if you have any questions, please contact us prior to making your purchases. |
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Australian Catalogue Company and AussieCatalog.com are
owned and operated by Australians currently residing in the United States.
Australian Catalogue Company
146 Riverview Park Drive, Jackson, Georgia 30233
1-800-808-0938 or (770) 775-2244
Copyright © 2002 - 2007, All rights reserved.
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